Last updated: November 4, 2025
Introduction
At Mockupnest, we take your privacy seriously. This Privacy Policy explains how we collect, use, protect, and share your personal information when you use our website and services.
By using Mockupnest, you agree to the collection and use of information in accordance with this policy.
Important: When you make a purchase on Mockupnest, we automatically create an account for you using your email address. This allows us to provide you with access to your downloads, manage your subscription, and send important account-related communications.
Information We Collect
Information You Provide:
- Account Information: Email address, name (automatically collected during checkout)
- Payment Information: Processed securely through Stripe and PayPal (we don't store complete card details)
- Communications: Messages you send us through contact forms or support emails
Automatically Collected Information:
- Usage Data: Pages visited, time spent, downloads, and interaction patterns
- Device Information: IP address, browser type, operating system, device identifiers
- Cookies: We use cookies to enhance your experience and analyze site usage
How We Use Your Information
We use your personal information for the following purposes:
- Create and manage your account automatically upon purchase
- Process payments and deliver your subscription benefits
- Send important account notifications and subscription updates
- Provide customer support and respond to your inquiries
- Improve our service, website, and user experience
- Detect and prevent fraud or unauthorized access
- Send marketing communications (you can opt-out anytime)
- Comply with legal obligations and enforce our Terms of Service
Automatic Account Creation
To streamline your experience, we automatically create a user account when you complete a purchase:
- Your email address from checkout becomes your username
- You'll receive login credentials via email
- This allows instant access to your downloads and subscription management
- You can update your account details anytime from your dashboard
Data Sharing & Third Parties
We share your information only with trusted third-party services necessary to operate our business:
- Payment Processors: Stripe & PayPal for secure payment processing (PCI-DSS compliant)
- Analytics: Google Analytics for website traffic and usage analysis
- Email Service: For transactional and marketing emails
We never sell your personal information to third parties.
Cookies & Tracking
We use cookies and similar technologies to:
- Remember your login session and preferences
- Analyze site traffic and user behavior
- Improve website functionality and performance
- Deliver personalized content and recommendations
You can control cookies through your browser settings, but some features may not work properly if disabled.
Data Security
We implement industry-standard security measures to protect your personal information:
- SSL/TLS encryption for all data transmission
- Secure servers with regular security updates
- Limited employee access to personal data
- Regular security audits and monitoring
While we strive to protect your data, no method of transmission over the internet is 100% secure.
Your Privacy Rights
GDPR Rights (EU Residents):
- Access: Request a copy of your personal data
- Rectification: Correct inaccurate information
- Erasure: Request deletion of your data
- Portability: Receive your data in a structured format
- Objection: Object to certain data processing
CCPA Rights (California Residents):
- Know what personal information we collect and how it's used
- Request deletion of your personal information
- Opt-out of the sale of personal information (we don't sell data)
- Non-discrimination for exercising your rights
To exercise your rights, email us at [email protected].
Data Retention
We retain your personal information for as long as necessary to:
- Provide our services and maintain your account
- Comply with legal obligations (tax, accounting)
- Resolve disputes and enforce our agreements
After account deletion, we may retain some information for legal compliance purposes.
Children's Privacy
Mockupnest is not intended for users under 18 years old. We don't knowingly collect personal information from children. If you believe we've collected data from a minor, please contact us immediately.
International Data Transfers
Your information may be transferred to and processed in the United States or other countries where our service providers operate. We ensure appropriate safeguards are in place to protect your data in accordance with this Privacy Policy.
Changes to This Policy
We may update this Privacy Policy from time to time. We'll notify you of significant changes via email or a prominent notice on our website. Your continued use of Mockupnest after changes constitutes acceptance of the updated policy.
Contact Us
Questions about how we handle your data? Contact us at [email protected] or visit our contact page.
